Answer the “why” of brick-and-mortar performance

If you can’t see how customers are interacting with the devices in your store, how are you supposed to improve their retail experience with your brand? ViewSpot analytics provides the behavior-based insights you need to make data-driven business decisions.
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In-store marketing that connects with customers

“Listening to customers is the key to innovate and improve our products and services. With Device Alive [ViewSpot], all the people who visit our AT&T stores will have a new standardized experience with digital content that is easy to update and improves our sales times,”

Marisol Serrano, Brand & Strategy Communication AT&T, Mexico

Content management control

Provide targeted information to the right people and deliver faster, smarter results.

  • Design made easy

    Quickly customize and design on-device content with drag & drop functionality and pre-loaded templates, then push updates to in-store demo devices in real-time

  • Dynamic digital pricing

    Ensure pricing compliance through dynamic digital price tags, eliminating the lag time and human error associated with printed labels, and launching store/region-specific pricing promotions

  • Takeover moments

    Create storewide promotional events and captivate consumers with an engaging experience

  • Attract loop

    Attract customers to view devices with ViewSpot’s Attract Loop where the demo loop plays on repeat until a customer interacts with the device

  • Safe and secure experience

    Automatic device refresh to remove pictures, browsing history, SMS, and more

  • Consistent and compelling content

    Easily customize and design on-device content that looks great on both smartphones and tablets.

  • Deliver a touchless retail journey

    Incorporate touchless functionality into your retail tech stack to support contactless, in-store browsing experiences.

  • Increase customer engagement

    Engage customers on in-store devices with interactive video, images and one-tap menu guides. Allows the customer to browse devices without feeling pressure from a rep.

    • Business intelligence and operational controls

    View actionable insights to stay ahead of the competition, increase operational efficiencies,
     and drive strategic business decisions with in-store analytics. Identify and quickly resolve 
    operational issues with head office control and detailed dashboards.

  • Consumer insights

    Access customer interactions, frequency, and duration to understand the customer journey and eliminate low-engagement campaigns.

  • Business intelligence

    Compare geographical/store level performance metrics, including several performance dashboards, and identify areas in need of improvement.

  • Operational controls

    Manage device diagnostics and resolve potential issues before they escalate and trigger alarms such as battery life, online/offline status, and more.

    • Assert your brand with a customized digital strategy

    ViewSpot is a cutting-edge smart retail display management and brand expansion solution that can deliver a branded, interactive, self-service retail experience

  • ViewSpot Studio

    A retail display management (RDM) solution for wireless carriers to easily customize and design on-device content.

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  • ViewSpot Dynamic Pricing Portal

    The Dynamic Pricing Portal enables wireless carriers to centrally manage and update digital price cards in real-time.

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